Testimonials
What our clients say about us:
We are extremely grateful to our clients that have given us permission to use the following quotes:
ASDA
‘Very responsive, great colleagues make it their business to know and understand our culture.'
Barclays Wealth
'The most professional communications and visuals in any campaign to date.'
British Gas
'Everything went really smoothly, all our requests were completed on time. The visuals for both campaigns were really fab, the teaser posters definitely got everyone buzzing and asking questions. When we ask for something you deliver! Thank you. And if there is something new you can offer us you give us the full details and why it would work for us.'
BT Redcare
'Grass Roots took all our challenges in their stride and delivered! We are delighted with the response and positive that Grass Roots will be at the forefront with ideas to help us develop our programme.. the technical expertise is superb.'
Comet
'You have provided a very professional service, that has been run smoothly and effortlessly, with little required input from us.'
DSGi
'DSG Ireland has been working with Grass Roots for the last year and in this time we have found them a pleasure to work with. Grass Roots employeees are very flexible and happy to change the reports to reflect our business needs. Their response time to any request is really fast. You always get service with a smile and, even better, they take a personal interest in the reports they generate for us.'
Family Fund
'Very innovative - always coming up with new ideas to benefit our organisation and our beneficiaries. Excellent account management and administrative support, with queries being resolved promptly and effectively.’
Fat Face
'Adaptability, willingness to meet needs, friendly people, pleasant to work with'.
Ford
'The whole trip was immaculately planned and executed by Grass Roots. The audience is well travelled and generally not that easy to please, but the superb location and mix of activities plus the creative 'Bond' element meant they were constantly being surprised and delighted.'
GE Healthcare
'The communication strategy for the Beijing event has been a fundamental driver of success for our employees' Star Performers programme this year.'
Graham - The Plumbers Merchant
“The new website is fresh, clearly branded and absolutely user friendly. The initial feedback has been very positive from both our customers and staff. With a site that is inviting and definitely rewarding our customers, Graham Rewards, with guidance from Grass Roots, can now fulfil its potential.”
Hertz
'Just a brief note to say how much I appreciated all your help and support in delivering our very successful International Franchise Convention. It was a total pleasure to work with all of you and I have been so impressed with your delightful blend of creativity, humour and professionalism.'
House of Fraser
'We really enjoy working with the Grass Roots team. I have complete faith in the guidance they give us on our mystery shopping programme, we class them as experts in their field.'
HP
'Grass Roots doesn't just deliver events - its team goes one step further.'
InterContinental Hotels and Resorts
‘We have been extremely impressed by the quality and professionalism of the Grass Roots team and their ability to get up to speed in a very short time frame. The excellence of their work has led them to be awarded more work on the development of another high profile programme.’
Jaguar
'One of the very best launches in the history of the company... You took on the commitment to succeed with careful planning and attention to detail, and there was a can-do attitude that was all pervasive.'
John Lewis
‘Andy Lister and Julie Barker have made my life easy and I can't thank them enough for their patience and enthusiasm.’
Leading high street entertainment retailer
'The creativity and process of coming to the final content was very professional - I was extremely impressed with the level of collaboration and involvement to understand the customer, and therefore design materials appropriate to the target audience.'
Lexus
‘At times it appears as if they are almost an extension of our own organisation rather than an outside business. Their service level is exceptionally high and their pro-active approach and responsiveness to our sometimes very short notice requests, instils a high degree of confidence in their ability to meet our ever changing needs.'
Lloyds TSB
‘The Grass Roots team show integrity and professionalism - it’s a pleasure.’
Microsoft
'Grass Roots has consistently delivered the highest quality of service for Microsoft over the past 13 years. Its highly professional account team and dedication to customer service has continued to break the boundaries of conventional registration.'
New Look
'The Snapshot programme has been an overwhelming success within our business and the creativity of the materials produced has really helped the Managers buy into the scheme. Sam works hard to personalise the reports to suit the needs of our business and the way in which we will use the information.'
Nissan
'Enthusiastic people! All skills under one roof. Easy to work with and flexible in accommodating evolving requirements'
O2
'Often suggestions are made as to how we might improve the programme which makes life easier, as well as better for customers. Some very talented people work at Grass Roots and are willing to share ideas. Grass Roots is a very useful and resourceful company.'
Orange
'Excellent launch. The team delivered within agreed timescales.'
Prudential
Very proactive, particularly in dealing with legislative changes. Childcare vouchers are one of the most popular benefits and changing to the online, electronic version was very timely and very well received.
Royal British Legion
‘Grass Roots have taken away the stress and burden of ensuring that vouchers are sent to our beneficiaries in a timely and safe manner. The direct supply of vouchers to our clients ensures that not only are their needs met more quickly, but that each of them is treated with care and respect.’
Santander
'Always willing to go the extra mile.'
Rolls Royce
'The event was extremely successful and represented a landmark for Rolls-Royce Motor Cars. Our dealers enjoyed a unique opportunity to see our team in action at first hand and judging from their comments to me, they were greatly impressed at our expertise, organisational skills and enthusiasm. I believe they have returned to their markets well-equipped with new ideas and an overwhelming impression of a company on the move. My thanks to everyone involved in this excellent event, well done!'
Tesco Mobile
'A hugely supportive and fun company to work with.'
TUI
'Grass Roots is great at understanding and interpreting our needs. The team is very responsive and interested in doing the best job they can for us.'
World of Golf
'Fantastic customer service and commitment to deliver a winning web site'
